FAQ

How does the Referral Program work?
Are you enjoying your Olive IP service? Do you like showing off your Better Internet to your friends and family? Do you want a reward for helping us help ot...
Thu, 9 Jan, 2020 at 1:47 PM
What is a "Double NAT"?
What is a "Double NAT"?  NAT (Network Address Translation) allows your devices to share a single WAN IP address (provided by your Internet Servic...
Sat, 1 Feb, 2020 at 8:47 AM
How Do I Cancel Service?
Olive IP provides prepaid data service, so any cancellations are processed as a non-renewal. You can cancel by emailing support@oliveip.com. When you do ple...
Mon, 20 Apr, 2020 at 4:03 PM
In-person Technician Support, Service and Installation Rate Sheet
Would you like to schedule a technician to come to your home? If you are located within 120 miles from Waco (by way of direct flight path) we can accommodat...
Thu, 25 Jun, 2020 at 10:01 AM
Blue Plan Service Changes
Over the last month or two we have seen major changes to how we are able to do business with AT&T, which in turn affects you as a subscriber. Beginning ...
Mon, 11 May, 2020 at 3:26 PM
Can I install the SIM card you give me into a phone, tablet, or another LTE gateway?
No you cannot. The SIM card provided must be installed into the registered device or it will either not work, or it will be at risk for suspension. We do no...
Mon, 25 May, 2020 at 10:24 AM