FAQ

What is the data limit? Is it truly “Unlimited”?
Let's set the record straight on what "Unlimited" really is.  Although the carriers do not provide hard data caps or limits of potential usa...
Wed, 3 Feb, 2021 at 9:07 AM
How does the service work?
We use a 4G LTE wireless signal to establish the internet connection. You just need an LTE Gateway/modem (provided by us or you can bring your own) along wi...
Wed, 3 Feb, 2021 at 9:39 AM
Do I need an antenna? How do I improve signal?
4G LTE Data plans are delivering quality internet coverage for rural and mobile users around the United States.  Most users get great service with just a qu...
Mon, 12 Oct, 2020 at 11:18 AM
Can I Travel With This Service?
(STRICTLY U.S.A. USAGE ONLY) Our service operates on a 4G LTE wireless signal and thus can be used "on the move". We've tested them on inte...
Wed, 3 Feb, 2021 at 9:50 AM
How Fast Is The Service?
The speeds of our service (LTE speeds) depend entirely on a combination of the below factors.       - The LTE carrier network you are operating on     - ...
Wed, 3 Feb, 2021 at 10:10 AM
What is my data cap?
Your service is "data cap free", meaning there is not a set limit of GB per month/ billing cycle. This means you can use data in a reasonable mano...
Wed, 3 Feb, 2021 at 9:25 AM
Why is my service slower than normal?
Another way carriers manage networks is to reduce data speeds after X amount of data has been consumed. All carriers reserve the right to reduce speeds afte...
Wed, 3 Feb, 2021 at 9:11 AM
What is Data Prioritization?
Throttling Defined Basically, throttling is the slowing down of your data speeds. Nowadays, when you see cell phone plans with data allowances (data limits...
Mon, 19 Aug, 2019 at 9:58 AM
What frequency bands do you use?
We work with AT&T and T-Mobile as last mile carriers. As such we are restricted to their frequency bands. If you dont know which those might be, or even...
Thu, 10 Oct, 2019 at 4:49 PM
Can I Buy My Own LTE Gateway/Modem?
Yes. We do offer a BYOD (Bring Your Own Device) option, however support for BYOD plans is limited, and we do not offer the 7 day trial period on customer ow...
Thu, 9 Jan, 2020 at 1:49 PM