FAQ

How does the service work?
We use a 4G LTE signal to establish the internet connection. In most cases, you just need an LTE Gateway/modem to get the service. However, we recommend havi...
Fri, 9 Aug, 2019 at 12:03 AM
Do I need an antenna? How do I improve signal?
4G LTE Data plans are delivering quality internet coverage for rural and mobile users around the United States.  Most users get great service with just a qu...
Thu, 9 Jan, 2020 at 9:26 AM
Can I Travel With This Service?
(STRICTLY U.S.A. USAGE ONLY) These are wireless mobile hotspots, and can be used "on the move". We've tested them on interstates in vehicles,...
Wed, 14 Aug, 2019 at 10:29 AM
How Fast Is The Service?
The speeds of our service (LTE speeds) depend entirely on how close you are to cell towers in your area, and which carrier you choose. We've had reports...
Wed, 14 Aug, 2019 at 10:26 AM
What is my data cap?
Your service is "data cap free", meaning you can download extremely high amounts of data. There is a deprioritization which occurs at either 22G, ...
Fri, 9 Aug, 2019 at 12:14 AM
What is Data Prioritization?
Throttling Defined Basically, throttling is the slowing down of your data speeds. Nowadays, when you see cell phone plans with data allowances (data limits...
Mon, 19 Aug, 2019 at 9:58 AM
What frequency bands do you use?
We work with AT&T and T-Mobile as last mile carriers. As such we are restricted to their frequency bands. If you dont know which those might be, or even...
Thu, 10 Oct, 2019 at 4:49 PM
Can I Buy My Own LTE Gateway/Modem?
Yes. We do offer a BYOD (Bring Your Own Device) option, however support for BYOD plans is limited, and we do not offer the 7 day trial period on customer ow...
Thu, 9 Jan, 2020 at 1:49 PM
Do I Have To Sign A Contract?
All of our plans require no contract, and no credit checks! Each payment prepays your next 30 days. You may cancel your subscription with us at anytime by s...
Thu, 9 Jan, 2020 at 3:23 PM
What Equipment Do I Own?
If you purchased your LTE Gateway/modem you own that. If you leased your modem from us, we own that. However, you don’t own the SIM card or the account. When...
Wed, 14 Aug, 2019 at 10:12 AM