Another way carriers manage networks is to reduce data speeds after X amount of data has been consumed. All carriers reserve the right to reduce speeds after some typically unstated data limit, sometimes referred to as a soft data cap, whether or not the limit is made clear to the to us or to the user. Again, the loss of net neutrality gives the carriers broad-ranging rights to do what they deem best. Unlike de-prioritization, the type of network traffic (whether streaming, web browsing, or email) nor network load in your area are considered. In this case, data speed may be slightly reduced regardless once the soft data cap is reached within the current billing cycle. For this reason, it is recommended to follow our guide on practical ways to conserve data usage and ensure you have a good usage experience.
Why is my service slower than normal? Print
Created by: Tyler Bull
Modified on: Wed, 3 Feb, 2021 at 9:11 AM
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