A carrier refresh has been conducted on your service line. Please follow the below steps to restore your service.
Power off the device by unplugging the POE block's AC/ power cable from power outlet. See below picture of an example POE Injector :
Unplug your Wireless router from power and wait 30 seconds
Plug the AC/ power cable (attached to the POE Injector block) back into the wall outlet.
Ensure the middle AC/power adapter (which attaches the cable to the block) is tight in the POE Injector block's slot.
Ensure the 2 LAN/ CAT5e cables are tight in the LAN outlets on the POE Block.
Wait 8 minutes for the Ridgewave system to boot up completely
Plug your wireless router back into power which will boot up your wifi
Give your wifi about 3 minutes to boot up completely and then reconnect your wifi devices to wifi and re-check your connection
Let us know asap if this resolves the issue!