Fee & Credit Schedule
Activation Fee (Non refundable.) - $50
Early Termination Fee - $20 per month remaining on contract term.
Late Fee (charged on account overdue 10 calendar days) - $30
Reconnect Fee (for suspended accounts) - $50
Plan Conversion Fee - $25
Monthly Recurring Services
(billed 1 month in advance. Cancellation occurs at end of billing term unless stated otherwise in writing by an authorized company representative.)
No Contract Pink - $110
No Contract Blue - $125
Paper Billing - $5
Non-Recurring Services
(All labor and Service charges are strictly non-refundable.)
Service Call - $25
Professional Installation - $100
(Includes modem installation, router installation, and connection of up to 15 network devices.)
Customer Provided Router Installation - $20
(Includes router installation and connection of up to 15 network devices.)
Cat5e Network Cable Drop - $80
(Up to 100 feet.)
Network Cable Tracing - $10 per outlet
Cable Trenching - $2 per foot
Peripheral Network Device Setup - $20 per device
Trip Charge Over 20 Miles From Tech - $20
Trip Charge Over 40 Miles From Tech - $40
Trip Charge Over 60 Miles From Tech - $60
Trip Charge Over 80 Miles From Tech - Negotiable
Hardware
(Hardware refundable within 30 days of purchase in clean, working condition, with original packaging.)
Netgear LB1120 Modem - $150
Netgear MR1100 Modem - $275
Mofi 4500 Modem - $350
Exterior Antenna Kit - $200
Window Cling Antenna - $40
Standard Home Router - $60
Low Gain Home Router - $40
5 Port Network Switch - $30
8 port Network Switch - $40
Unifi Access Point - $200
Standard Antenna Installation - $100
Peak Antenna Mount - $20
Under Eave Antenna Mount - $100
VOIP ATA Adapter - $50
6 Port Surge Protector - $15
Ethernet Cable (per foot) - $1.15
Wireless Network Bridge - $300
Fusion 4 Cell Booster - $750
Fusion 5 Cell Booster - $1400
Hardware returned without all of the original contents and packaging will be subject to a fee of 50% of the retail price of the modem.
Modem Return Policy
85% return within 30 days of purchase in clean, working condition, with original packaging.
50% return within 60 days of purchase in clean, working condition, with original packaging.
25% return within 90 days of purchase in clean, working condition, with original packaging.
Modems returned without all of the original contents and packaging will be subject to a fee of 50% of the retail price of the modem.