1. Ensure your device is connected to the ReadyNet LTE520 router.
2. Open a browser and navigate to 192.168.11.1 in the navigation bar.
3. Enter the following credentials
Admin: admin
Password: pz938ql52
4. Click on the Administration tab
5. Click on "Download"
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48008421397/original/Qo8xpqmquP6g9nAhq1KR62xUysXd1Rf4mw.png?1569353166)
6. Either upload your desired configuration (dependent on your carrier), or download the current config and email to support@oliveip.com for further troubleshooting.